Girbau, the industrial laundry equipment manufacturer, has selected Sierra Wireless device-to-cloud IoT (Internet of Things) solution to enable Sapphire, its new remote monitoring service for commercial laundry machines. Girbau presented its remote monitoring for laundries at the Mobile World Congress 2018.
Girbau is transforming its customer service capabilities by deploying IoT applications. The machine data collected enables Girbau to provide preventive maintenance, which allows its customers to maintain their fleet of laundry machines more efficiently, reduce downtime, optimize their operating costs and increase profitability.
Technicians can configure and program Sierra Wireless’ hardware and connectivity services over the air. The AirVantage IoT Platform allows thus Girbau to deploy its Sapphire solution in multiple markets around the world. Sapphire monitors each machine’s production volume, usage and operation, sends data to the cloud, and can alert users via mobile or web app when a machine is functioning abnormally or about to run out of detergent.
“Sierra Wireless programmable gateways and connectivity services provide a highly scalable solution to connect and collect data from all of our machines,” said Valentí Freixanet, Mobile, Software & IoT product owner (PO), Girbau. “Delivering value-added services and reliability to our customers is the key to growing our business. Sierra Wireless provided critical IoT technology for us to differentiate our products and offer a valuable service to our customers.”