Lewis heads up customer service at Richard Haworth

19 July 2022

Following consistent and impressive business growth, Richard Haworth has appointed a new head of customer service to support its senior management team. Charlie Lewis joins the leading Greater Manchester-based linen manufacturer after 12 years at the Regatta Group, where she was in a similar role. 

Lewis said: “I will be engaging fully with all areas of the business to always enhance the experience for Richard Haworth customers. I am looking forward to supporting the current customer service team by offering insights and innovations as we continue with this excellent period of growth.

“In my previous role I led change in the delivery of customer experience as Regatta became the most recognised outdoor wear provider in the UK and European markets. Richard Haworth is obviously a different sector but a similar business in that they also design, source, manufacture and bring to market leading items.”

Lewis added: “I am excited to be part of this new journey for Richard Haworth as the business continues to grow.”

Raj Ruia, director of Richard Haworth, commented: “Charlie’s 25 years heading up customer services at such established brands as Regatta is a huge addition to our current customer service department. We are already seeing the benefits of her vast knowledge and expertise to create the best experience possible for new and existing Richard Haworth customers.”

Richard Haworth’s range of bed, bath and table linens are created using the highest quality fabrics and are used by some of the most distinguished hotels, restaurants and spas across the country.

Many Richard Haworth products are manufactured in the UK and all its ranges are designed with the quality and durability that prestigious hotels require, with a range of products to suit every budget, style and need.

To view the full Richard Haworth range visit www.richardhaworth.co.uk

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