Lapauw’s president Philippe D’heygere and CEO Steven Renders sent out a message to the industry week praising the commitment and hard work of frontline healthcare workers and setting out their view of trading in the Covid-19 crisis and beyond.
They wrote: “The personal life of each one of us has been turned upside down. Covid-19 is having a huge impact on society as a whole. In the first instance on the healthcare workers who are in the first line. It cannot be emphasised enough: they deserve enormous respect. The complete Lapauw team joins to thank all of these hardworking healthcare people.
“Our market is also heavily affected by this pandemic coronavirus. A lot of our hospitality laundry customers have seen their occupation drop to a dramatically low level or have even been forced to stop all activities. They are hoping for a quick recovery and we will support them in every way we can to pass these difficult times.”
Throughout the crisis, a reduced Lapauw-team is still working, taking all necessary precautions of social distancing, to continue production of already ordered machines and the company is shipping equipment to customers who need it all around the world. Thanks to its open spare parts policy, a very large stock of components in the Belgian factory and its on-line support, no customers have experienced significant downtime on Lapauw equipment in the past months, even when travelling for technicians was heavily restricted. The company’s large stock of new and secondhand equipment, has also allowed Lapauw to help out some of its healthcare customers that were in immediate need of additional capacity.
D’heygere and Renders said they are hoping for a quick, but controlled reduction of the lockdown measures and a quick return to acceptable levels of business globally and are encouraged that Asian countries are starting up again and are looking forward to an upswing in orders as economies begin to recover.
“All of our Lapauw companies are open and feel free to reach out to us with any question or need you might have. In the meantime, stay healthy and look after yourself and each other,” said the joint message.