All articles by Staff Writer

Staff Writer

Analysis

Orlando show goes into auto drive

Automation and robotics were the key themes of this year’s Clean Show with sustainability and efficiencies integral to the mix

Analysis

Flexible options with intelligence

Sophisticated technology is really pushing the pace of change in the OPL market and delivering remarkable benefits to operators

Analysis

Textile care sector holds steady as politics get rocky

Eugene Gerden reports on the French market as a parade of Prime Ministers appears to enter and depart via a fast-spinning revolving door

Analysis

That light bulb moment

Lights out, systems on: the ‘Dark Factory’ is revolutionising laundry automation at night when, traditionally, operations shut down. Now, says Jensen, full automation of sorting and storage means laundries can run all night with no staff present

Analysis

North American textile care sector faces a cloudy future

Eugene Gerden speaks to European players with long standing interests in the North American market and finds uncertainties fueled by the current trade wars are making them wary – but not enough to make them abandon ship

Analysis

Why did the colour bleed from this designer dress?

As this query illustrates (and our experience confirms), colour bleeds continue to be a serious and increasing problem for drycleaners

Analysis

How to handle a complaint and still keep the customer

“Why do drycleaners and wetcleaners have so many complaints?” What a question! But the answer goes to the root of poor profit margins and high customer turnover in the UK and worldwide. This month Roger Cawood and Richard Neale look at the problem and what can be done about it