Emergency service for constant hot water to essential works

16 April 2020


Rinnai, the hot water solutions provider, is offering new services for essential works support to NHS facilities, commercial laundries, care homes, schools and supermarkets during the lockdown.

For out of hours and weekend technical support – installers, site manager and end-users – simply call the number below and select technical. If the call isn’t answered immediately leave a voicemail. Response will be within one hour between 0800 –22:30/7 days a week. This means that there be a technical response every day of the week.

Rinnai’s Runcorn UK HQ has put in place emergency weekend opening and sales support for emergency/essential equipment provision of new units and for spares.  Collection of new units/spares from Runcorn HQ for Saturday and Sunday is also available and Rinnai staff will adopt safe distancing in any contact for this or deliveries. Emergency delivery weekend/out of hours is available under ‘essential works’ circumstances and, where possible, Rinnai will readily offer a delivery service to site.

Available within 24hrs from Rinnai is a range of units giving instant and constant flows of hot water for hygiene and cleaning use in all healthcare, care homes and mobile hygiene, including any new or planned sites. If there is a constant supply of gas and water the units are guaranteed to supply temperature accurate hot water in unlimited quantities for all hygiene regimes in all types of healthcare sites or temporary accommodation.

Rinnai’s complete range of hot water heating units are available for next day delivery on orders placed before the previous mid-day.

Rinnai UK continues to be open for business throughout the current situation with staff able to take any orders or enquiries via telephone or online and the company has excellent stock levels of all units in the range plus spares and accessories.

For weekend operational and sales support help simply call the number below and select sales and if the call isn’t answered immediately leave a voicemail and we will be back within the hour.

Installers can contact the company direct on T: 01928 531 870 or E: engineer@rinnaiuk.com or E:  sales@rinnaiuk.comalternatively use the smart online contact points “Help Me Choose”

or “Ask Us a Question”, on the homepage at www.rinnaiuk.com.

Privacy Policy
We have updated our privacy policy. In the latest update it explains what cookies are and how we use them on our site. To learn more about cookies and their benefits, please view our privacy policy. Please be aware that parts of this site will not function correctly if you disable cookies. By continuing to use this site, you consent to our use of cookies in accordance with our privacy policy unless you have disabled them.