Miele launches Benchmark for OPL in USA

14 November 2023

Miele Professional is launching its Benchmark line of washers and dryers for applications in the United States. Engineered for high throughput and durability, the Benchmark line provides hotels, hospitals and other facilities with reliable, onsite textile and linen reprocessing, says the company. Encompassing seven washers and seven dryers, the Benchmark OPL line is available in a range of sizes to support various load capacities, spanning 25 –75 lb for washers and 30 –100 lb for dryers.

“Miele Professional has long been known as an exclusive brand for wetcleaning and niche applications and now we’re bringing our expertise to on-premise laundry," said Scott Lombardi, US country director, Miele Professional. “Our Benchmark OPL machines are designed with advanced technology to provide faster turnover and a higher quality clean for bedding and textiles, creating a positive brand experience while improving the bottom line for large-scale facilities.”

Initially launched in Europe, Miele Professional has adapted its Benchmark laundry line to include configurations that meet the needs of the North American market. Benchmark washers are available in single phase configurations and Benchmark dryers are available in a gas dryer option, in addition to other offerings.

Benchmark machines are engineered to withstand the relentless demands of commercial laundry, passing endurance tests to ensure 30,000 hours of operation for washers and 20,000 hours of operation for dryers.

The Benchmark line is also engineered for sustainable performance and maximum fabric longevity. Specially calibrated wash and dry programs optimize each cycle, conserving water and electricity and reducing resource consumption. Miele’s patented Honeycomb Drum prolongs the lifespan of textiles with a convex drum pattern for effective wetting and gentle fabric care in the washer, and a concave drum pattern that protects laundry as it dries. The Miele PerfectDry system also includes a residual moisture sensor to ensure garments dry evenly.

Other user-friendly features include:

  • More than 90 customisable programs, including high-hygiene and disinfection cycles that ensure textiles are cleaned according to specifications and standards.
  • Capability to connect to external pumps for controlled dispensing of detergents.
  • M Touch Pro or M Touch Pro Plus touchscreen controls that provide a seamless user experience*.
  • Wi-Fi connectivity for efficient data transfer and integration of operations.
  • Fully digital display that supports more than 30 languages.

To support the launch of the Benchmark line in the US Miele Professional has added technical support resources. The company has established a new training center in Princeton, New Jersey, where authorised dealers and their networks of service technicians can receive hands-on, immersive training on Benchmark machines so they can best support their customers. 

Laundry dealers interested in information on units and availability, or those seeking to carry the Benchmark on-premise laundry line can contact Paulo Rocha, Head of Sales, Miele Professional End-users in the hospitality, healthcare and senior living segments interested in purchasing a Benchmark machine may place an order through the company’s network of authorised equipment dealers found online here.

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