Laundry managers of all levels will learn the knowledge and skills necessary to successfully and efficiently manage plant operations as participants of the TRSA’s 31st annual Roger F. Cocivera Professional Management Institute (PMI), hosted at the University of Maryland, on 9-14 August.

PMI’s rich history of enhancing the professionalism of managers in the linen, uniform and facility services industry is beginning its fourth decade with a retooled program built on TRSA’s recent production management job analysis. This year’s Session I program on 9-14 August will include interactive, classroom style lectures, group exercises and presentations led by subject matter experts. Session I topics covered are:

  • Plant Production
  • Quality Control and Plant Efficiency
  • Safety Awareness, including PPEs and HAZCOM
  • Sustainability
  • Staff Management 
  • Productivity and Capacity Measurements and Metrics
  • Communicating and Collaborating
  • Customer Service

Following the Session I program, PMI participants will participate in a series of self-paced, online modules on topics such as human resources (HR), communications, finance, time/project management and business ethics. Students will then meet again for Session II in August 2021 and receive four more days of interactive instruction that will further refine production and laundry-specific management skills.

More details here: